FAQ for midwives

Why am I not found in search?

Check under Work settings whether visibility is on, and whether your profile is sufficiently complete.

Do I need a subscription to accept requests?

Usually yes. Without an active midwife subscription you may not be able to accept incoming requests.

Can I take on clients without matching?

Yes. Add clients manually and send an invite – or import data from Hebamio.

Where do I find all chats?

In the Chat tab. From there you can jump to the client profile when needed.

How do I create a care contract?

Via Work settings / the contract builder: create or upload a template and publish it.

Can I work in a practice with colleagues?

Yes. Under My practice you can create a practice, join one, and invite colleagues.

Where do I manage courses and finances?

Both are available via the Dashboard as quick actions.

What if I have technical issues?

Use Settings → Help & support in the app or this help center. Include app version, device, and the affected area if possible.