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Office hours and consultation

Live chat, video, and voice with the midwife team – step by step.

Updated 25 Jul 2026 · 4 min

Office hours and consultation

In the Consultation tab you reach the midwife team – whether or not you already have a care midwife.

Channels

  • Live chat
  • Video
  • Voice

Some channels may be marked “Coming soon”.

Flow

  1. Choose a channel
  2. Enter the waiting room
  3. Start the consultation
  4. Review history later

You’ll also find a step-by-step guide under Consultation → Info in the app.

Difference from your midwife

Office hours are an extra consultation offer. Your matched midwife remains available via My midwife.

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